Outdoor Greatroom Providence Protective Cover 38" x 27"

The Outdoor GreatRoom Company Providence Protective Cover (CVR3727) is a commercial-grade, weather-resilient accessory designed specifically to safeguard your investment from environmental damage. Tailored with a custom, high-clearance fit for the Providence series linear gas fire pit tables, this protective cover shields the unit from intense UV exposure, debris accumulation, moisture penetration, and winter frost cycles. Using a specialized breathable fabric, it prevents moisture buildup beneath the cover, shielding both the stainless steel trim top and the burner assembly from accelerated wear.

Constructed from heavy-duty, tan polyester fabric treated with a water-repellent PVC lining, the CVR3727 provides a tough exterior skin that handles extreme atmospheric conditions without cracking or dry-rotting. Its structural form features clean stitched seams and an integrated draw-string toggle system around the bottom hemline. This secure fastening system ensures the cover stays firmly anchored during heavy storms and high patio winds, keeping your fire table clean and instantly ready for your next outdoor gathering.

Key Features

• Form-Fitted Providence Compatibility: Patterned to perfectly match the rectangular boundaries of the Providence series tables (PROV-1224), sliding on and off effortlessly without catching.

• Heavy-Duty Weather-Proof Polyester: Fabricated from premium woven polyester reinforced with a non-porous interior backing to completely block rainfall, snow accumulation, and bird droppings.

• UV-Inhibiting Finish Staining Resistance: Treated with advanced solar blockers to prevent fabric degradation, color fading, and brittleness from direct daily sunlight exposure.

• Draw-String Toggle Lockdown System: Equipped with a heavy-duty drawstring hem and adjustable toggle locks along the base perimeter to cinch the cover tight, preventing lift-off during severe weather winds.

• Condensation-Reducing Breathability: Engineered to allow minor vapor transition, preventing internal moisture pooling and condensation buildup that can lead to corrosion on stainless steel burner parts.

• Low-Maintenance Staining Resistance: The smooth, dirt-resistant exterior surface makes cleaning easy; simply spray down with a garden hose or wipe clean with a damp fabric cloth to maintain its neat appearance.

Specifications

Specification Sheet

Manuals/Install Info

Warranty

Shipping Policy

Shipping Rates & Delivery

We offer FREE Standard Shipping on all orders within the contiguous United States.

• Delivery Time: 3 to 9 business days (includes processing and transit).

• Fulfillment: Orders placed before 12:00 PM PST (Monday–Friday) ship the same day. Orders placed after 12:00 PM PST or on weekends ship the next business day.

Shipping Restrictions

• We ship only within the United States.

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.

• Deliveries to Alaska and Hawaii may be available for select items at an additional fee calculated at checkout.

Tracking & Delivery Issues

• Tracking: You will receive an automated tracking link via email as soon as your order ships.

• Freight Deliveries: For large items arriving via freight carrier, please inspect the box before signing. If the package is heavily damaged, refuse the delivery and contact us immediately.

Return & Refund Policy

Order Cancellations

• Before Shipment: You may cancel your order before it leaves our warehouse for a full 100% refund. Please email us immediately to stop processing.

• After Shipment: Once an order has been shipped, it cannot be canceled. You must receive the item and follow our standard return process (restocking fees and return shipping costs will apply).

Return Window & Conditions

We accept returns within 30 days of delivery for a refund or exchange, subject to the following rules:

• Condition: Items must be completely unused, uninstalled, undamaged, and packed in their original packaging.

• Final Sale: Clearance items, overstock, or any items purchased at a discount greater than 30% are final sale and cannot be returned.

Damaged Items & Replacements

• If an item arrives damaged or defective, please email us within 48 hours of delivery with your order number and clear photos of the damage.

• Once verified, we will ship a brand-new replacement unit or replacement parts completely free of charge.

• If you prefer a refund instead of a free replacement for a damaged item, we will issue a full refund back to your original payment method upon return.

How to Start a Return

1. Get Authorization: Email support@emberelite.com with your order number.

2. Ship it Back: Once approved, we will provide return instructions. Unsolicited returns sent without authorization will be refused.

Fees & Return Shipping

• Defective/Damaged Items: We cover 100% of the return shipping costs.

• Standard Returns (Changed Mind): The customer is responsible for return shipping costs and transit risks. A 25% restocking fee will be deducted from your final refund.

Refunds

Once your return is received and passes inspection at our warehouse, your refund (minus any applicable restocking fees) will be issued to your original payment method within 7 business days.