Outdoor Greatroom Fire Media

The Outdoor GreatRoom Company Premium Fire Media collection encapsulates an elite grade of thermodynamic finishes designed to optimize architectural fire features. Spanning five distinctive physical classifications—CFG-D (Clear Glass Gems), CFG-O (Black Onyx Glass Gems), CFLD-C (Copper Large Glass Diamonds), LAVA-BLK (Natural Black Lava Rock), and LAV-TMB (Tumbled Lava Rock)—this professional-tier media catalog serves as a functional diffusion layer for high-end gas fire tables, estate fireplaces, and custom residential landscapes. Crafted to interface perfectly with factory-engineered Crystal Fire® Plus burner assemblies, this media transforms unrefined gas outputs into spectacular, uniform convective heat fields while fulfilling mandatory safety and hardware preservation parameters.

Architecturally, the collection bridges the design chasm between sleek, hyper-modern urban minimalisms and rugged, organic estate traditionalisms. Beyond serving a decorative role, these highly specialized substrates are engineered to regulate erratic internal fluid dynamics within the burner pan. By intercepting localized gas velocities, the media matrix forces a homogenous distribution of fuel molecules across the burner surface, preventing gas trapping and shielding structural metal elements from thermal warping. Whether utilizing the diamond-polished crystalline planes of the tempered glass series to project radiant refraction, or relying on the porous cavities of volcanic stone to intensify convective thermal plumes, this high-end media suite delivers an uncompromising defense against environmental disruption while anchoring outdoor entertainment spaces with absolute structural sophistication.

Key Features

• CFG-D Clear Tempered Glass Gems: Formulated from ultra-pure, high-density tempered glass, these five-pound batches are engineered to withstand prolonged ambient temperatures exceeding 1200°F without structural fracturing or surface clouding. Their rounded, high-clarity geometry maximizes light refraction, producing an exquisite, fluid-like amber glow across the burner bed.

• CFG-O Black Onyx Glass Gems: This premium deep-tinted media features a brilliant reflective obsidian facade that beautifully mirrors natural thermal plumes. The non-porous surface structure repels elemental carbonized soot accumulation and environmental grime, ensuring a permanent, high-gloss architectural statement.

• CFLD-C Copper Large Glass Diamonds: Milled into an oversized, angular diamond silhouette, these specialized five-pound media bags introduce dramatic geometric dimensionality to custom fire features. The multifaceted physical planes reflect light omnidirectionally, establishing a high-throughput shimmering effect that elevates open-air spaces.

• LAVA-BLK Natural Volcanic Black Lava Rock: Sourced from raw, mineral-rich volcanic structures, these rugged, fire-safe black rocks provide deep acoustic dampening and a classic fire pit motif. The highly porous surface area functions as a natural thermodynamic diffuser, accelerating gas aeration and increasing overall combustion efficiency.

• LAV-TMB Tumbled Organic Lava Rock: Subjected to an intensive mechanical tumbling matrix, these premium volcanic rocks exhibit softened, matte-finished gray and white-washed contours. Optimized for transitional or modern organic aesthetics, they retain massive thermal mass to gently radiate heat long after the gas valve is closed.

• Engineered Anti-Warp Burner Insulation: The physical layout of both the tempered glass and volcanic stone variants is mathematically calibrated to protect underlying stainless steel burner pans. By absorbing direct, concentrated flame contact, the media maintains the underlying metal temperature below critical structural thresholds.

• Zero-Emission Chemical Stability: Manufactured without volatile binders, artificial coloring coatings, or heavy metal residues, this media collection is guaranteed not to off-gas toxic chemical emissions or introduce odors into the residential airspace. This pure structural formulation ensures absolute safety for close-proximity dining and premium hospitality entertaining spaces.

Specifications

Manuals/Install Info

User Manual

Warranty

Shipping Policy

Shipping Rates & Delivery

We offer FREE Standard Shipping on all orders within the contiguous United States.

• Delivery Time: 3 to 9 business days (includes processing and transit).

• Fulfillment: Orders placed before 12:00 PM PST (Monday–Friday) ship the same day. Orders placed after 12:00 PM PST or on weekends ship the next business day.

Shipping Restrictions

• We ship only within the United States.

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.

• Deliveries to Alaska and Hawaii may be available for select items at an additional fee calculated at checkout.

Tracking & Delivery Issues

• Tracking: You will receive an automated tracking link via email as soon as your order ships.

• Freight Deliveries: For large items arriving via freight carrier, please inspect the box before signing. If the package is heavily damaged, refuse the delivery and contact us immediately.

Return & Refund Policy

Order Cancellations

• Before Shipment: You may cancel your order before it leaves our warehouse for a full 100% refund. Please email us immediately to stop processing.

• After Shipment: Once an order has been shipped, it cannot be canceled. You must receive the item and follow our standard return process (restocking fees and return shipping costs will apply).

Return Window & Conditions

We accept returns within 30 days of delivery for a refund or exchange, subject to the following rules:

• Condition: Items must be completely unused, uninstalled, undamaged, and packed in their original packaging.

• Final Sale: Clearance items, overstock, or any items purchased at a discount greater than 30% are final sale and cannot be returned.

Damaged Items & Replacements

• If an item arrives damaged or defective, please email us within 48 hours of delivery with your order number and clear photos of the damage.

• Once verified, we will ship a brand-new replacement unit or replacement parts completely free of charge.

• If you prefer a refund instead of a free replacement for a damaged item, we will issue a full refund back to your original payment method upon return.

How to Start a Return

1. Get Authorization: Email support@emberelite.com with your order number.

2. Ship it Back: Once approved, we will provide return instructions. Unsolicited returns sent without authorization will be refused.

Fees & Return Shipping

• Defective/Damaged Items: We cover 100% of the return shipping costs.

• Standard Returns (Changed Mind): The customer is responsible for return shipping costs and transit risks. A 25% restocking fee will be deducted from your final refund.

Refunds

Once your return is received and passes inspection at our warehouse, your refund (minus any applicable restocking fees) will be issued to your original payment method within 7 business days.