Outdoor Greatroom Rectangular Glass Wind Guard for 12" x 24" Burner

The Outdoor GreatRoom Company Rectangular Glass Wind Guard (GG-1224) is a premium architectural accessory engineered to maximize safety, flame quality, and fuel efficiency on modern patios. Custom-proportioned to surround the standard 12" x 24" Crystal Fire® Plus linear gas burner series, this crystal-clear protective barrier handles the chaotic fluid dynamics of outdoor crosswinds. By providing a structural windshield, it anchors the fire feature's thermal plume, keeping the heat radiating outward toward guests rather than whipping erratically to the side.

Constructed from four high-clarity, extra-thick tempered safety glass panels, the GG-1224 is fundamentally built to handle immense thermal expansion and severe localized radiant heat without clouding, flexing, or fracturing. The panels are mechanically locked together at the corners with rigid, low-profile polished aluminum clips. This creates a highly stable, freestanding safety perimeter that reduces overall fuel consumption by maintaining a balanced internal air-to-fuel ratio, while simultaneously acting as a physical guard to keep small children, loose clothing, and patio debris safely away from the active burner basin.

Key Features

• Perfect 12" x 24" Burner Interfacing: Form-fitted to rest cleanly around the lip of the 12" x 24" linear Crystal Fire® Plus burner tray, completing the upscale aesthetic of compatible fire pit tables.

• Tempered Safety Glass Synthesis: Formulated from ultra-dense, heat-shattered-resistant tempered glass sheets that easily withstand persistent open-flame thermal exposure and bitter winter temperature drops.

• Flame Stabilization Performance: Deflects turbulent patio crosswinds to ensure a tall, centered, and brilliantly luminous flame presence that won't blow out or scatter ash-free warmth unevenly.

• Polished Aluminum Corner Clips: Secured with heavy-duty, corrosion-resistant aluminum hardware that locks the structural frame into place without scratching the underlying tabletop surface.

• Enhanced Patio Safety Shielding: Acts as an unyielding physical wall around the active fire bed, dramatically lowering the risk of accidental contact with hot fire glass gems or direct flames.

• Effortless Lift-Off Mobility: The completely freestanding, modular construction is designed to sit directly on the fire table top under its own weight, allowing users to lift it off instantly for quick cleaning or seasonal table configuration.

Specifications

Specification Sheet

Manuals/Install Info

User Manual

Warranty

Shipping Policy

Shipping Rates & Delivery

We offer FREE Standard Shipping on all orders within the contiguous United States.

• Delivery Time: 3 to 9 business days (includes processing and transit).

• Fulfillment: Orders placed before 12:00 PM PST (Monday–Friday) ship the same day. Orders placed after 12:00 PM PST or on weekends ship the next business day.

Shipping Restrictions

• We ship only within the United States.

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.

• Deliveries to Alaska and Hawaii may be available for select items at an additional fee calculated at checkout.

Tracking & Delivery Issues

• Tracking: You will receive an automated tracking link via email as soon as your order ships.

• Freight Deliveries: For large items arriving via freight carrier, please inspect the box before signing. If the package is heavily damaged, refuse the delivery and contact us immediately.

Return & Refund Policy

Order Cancellations

• Before Shipment: You may cancel your order before it leaves our warehouse for a full 100% refund. Please email us immediately to stop processing.

• After Shipment: Once an order has been shipped, it cannot be canceled. You must receive the item and follow our standard return process (restocking fees and return shipping costs will apply).

Return Window & Conditions

We accept returns within 30 days of delivery for a refund or exchange, subject to the following rules:

• Condition: Items must be completely unused, uninstalled, undamaged, and packed in their original packaging.

• Final Sale: Clearance items, overstock, or any items purchased at a discount greater than 30% are final sale and cannot be returned.

Damaged Items & Replacements

• If an item arrives damaged or defective, please email us within 48 hours of delivery with your order number and clear photos of the damage.

• Once verified, we will ship a brand-new replacement unit or replacement parts completely free of charge.

• If you prefer a refund instead of a free replacement for a damaged item, we will issue a full refund back to your original payment method upon return.

How to Start a Return

1. Get Authorization: Email support@emberelite.com with your order number.

2. Ship it Back: Once approved, we will provide return instructions. Unsolicited returns sent without authorization will be refused.

Fees & Return Shipping

• Defective/Damaged Items: We cover 100% of the return shipping costs.

• Standard Returns (Changed Mind): The customer is responsible for return shipping costs and transit risks. A 25% restocking fee will be deducted from your final refund.

Refunds

Once your return is received and passes inspection at our warehouse, your refund (minus any applicable restocking fees) will be issued to your original payment method within 7 business days.