Outdoor Greatroom Square Glass Wind Guard for 24" x 24" Burner

The Outdoor GreatRoom Company Square Glass Wind Guard (GG-2424) is a premium performance accessory engineered to maximize safety, flame quality, and fuel efficiency for centered square fire configurations. Specifically dimensioned to surround the standard 24" x 24" Crystal Fire® Plus square gas burner series, this crystal-clear protective barrier beautifully manages the unpredictable fluid dynamics of backyard crosswinds. By establishing a rigid, transparent buffer zone, it stabilizes the fire feature's thermal plume, keeping heat radiating outward toward guests rather than whipping erratically to one side.

Constructed from four high-clarity, extra-thick tempered safety glass panels, the GG-2424 is fundamentally engineered to endure intense thermal expansion and extreme localized radiant heat without clouding, bowing, or fracturing. The precision-cut panels are mechanically secured at the corners using low-profile, rust-resistant polished aluminum hardware clips outfitted with small rubber-padded support feet. This creates a highly stable, freestanding safety perimeter that reduces overall fuel consumption by maintaining a balanced internal air-to-fuel ratio, while simultaneously acting as an unyielding physical wall to keep children, pets, loose fabrics, and organic debris away from the active burner basin.

Key Features

• Perfect 24" x 24" Square Burner Matching: Form-fitted to rest cleanly around the lip of the 24" x 24" square Crystal Fire® Plus burner tray, completing the upscale aesthetic of compatible fire bowl and table models (such as the Cove Square CV-2424).

• Tempered Safety Glass Synthesis: Formulated from ultra-dense, heat-shattered-resistant tempered glass sheets that easily withstand persistent open-flame thermal exposure and bitter winter temperature drops.

• Flame Optimization & Fuel Efficiency: Suppresses turbulent drafts to anchor a centered, beautifully luminous, and symmetric flame presence that resists blowing out or scattering warmth unevenly.

• Polished Aluminum Hardware Brackets: Secured by heavy-duty, corrosion-proof aluminum clips that hold the panels firmly in alignment without marring or scratching the underlying tabletop surface.

• Enhanced Protective Safety Barrier: Acts as an unyielding physical wall around the active fire bed, dramatically lowering the risk of accidental contact with hot fire glass gems or direct flame paths.

• Freestanding Lift-Off Mobility: The modular, freestanding framework sits securely on the table top under its own weight, allowing users to lift it off instantly for quick cleaning, media adjustments, or seasonal table storage.

Specifications

Specification Sheet

Manuals/Install Info

User Manual

Warranty

Shipping Policy

Shipping Rates & Delivery

We offer FREE Standard Shipping on all orders within the contiguous United States.

• Delivery Time: 3 to 9 business days (includes processing and transit).

• Fulfillment: Orders placed before 12:00 PM PST (Monday–Friday) ship the same day. Orders placed after 12:00 PM PST or on weekends ship the next business day.

Shipping Restrictions

• We ship only within the United States.

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.

• Deliveries to Alaska and Hawaii may be available for select items at an additional fee calculated at checkout.

Tracking & Delivery Issues

• Tracking: You will receive an automated tracking link via email as soon as your order ships.

• Freight Deliveries: For large items arriving via freight carrier, please inspect the box before signing. If the package is heavily damaged, refuse the delivery and contact us immediately.

Return & Refund Policy

Order Cancellations

• Before Shipment: You may cancel your order before it leaves our warehouse for a full 100% refund. Please email us immediately to stop processing.

• After Shipment: Once an order has been shipped, it cannot be canceled. You must receive the item and follow our standard return process (restocking fees and return shipping costs will apply).

Return Window & Conditions

We accept returns within 30 days of delivery for a refund or exchange, subject to the following rules:

• Condition: Items must be completely unused, uninstalled, undamaged, and packed in their original packaging.

• Final Sale: Clearance items, overstock, or any items purchased at a discount greater than 30% are final sale and cannot be returned.

Damaged Items & Replacements

• If an item arrives damaged or defective, please email us within 48 hours of delivery with your order number and clear photos of the damage.

• Once verified, we will ship a brand-new replacement unit or replacement parts completely free of charge.

• If you prefer a refund instead of a free replacement for a damaged item, we will issue a full refund back to your original payment method upon return.

How to Start a Return

1. Get Authorization: Email support@emberelite.com with your order number.

2. Ship it Back: Once approved, we will provide return instructions. Unsolicited returns sent without authorization will be refused.

Fees & Return Shipping

• Defective/Damaged Items: We cover 100% of the return shipping costs.

• Standard Returns (Changed Mind): The customer is responsible for return shipping costs and transit risks. A 25% restocking fee will be deducted from your final refund.

Refunds

Once your return is received and passes inspection at our warehouse, your refund (minus any applicable restocking fees) will be issued to your original payment method within 7 business days.